Last Updated: March 18, 2025
## 1. Introduction
Welcome to TeamMind, a B2B SaaS tool that helps companies minimize knowledge loss and keep documentation up-to-date through AI-supported knowledge management and automation. These Terms of Service ("Terms") govern your access to and use of TeamMind (the "Service"), operated by TeamMind AI ("we," "us," or "our"). By accessing or using our Service, you agree to be bound by these Terms.
## 2. Acceptance of Terms
By creating an account, accessing, or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.
We reserve the right to modify these Terms at any time. If we make material changes, we will notify you via email or through the Service. Your continued use of the Service after such notification constitutes your acceptance of the modified Terms.
## 3. Account Registration
To use the Service, you must register for an account. You agree to provide accurate information during registration and to keep this information up-to-date. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately of any unauthorized use of your account or any security breach.
## 4. License and Restrictions
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable license to access and use the Service for your internal business purposes. You may not: (a) copy, modify, or create derivative works of the Service; (b) reverse engineer, decompile, or disassemble the Service; (c) remove any proprietary notices; (d) use the Service to store or transmit infringing or unlawful material; (e) attempt to gain unauthorized access to the Service; or (f) use the Service to harm, threaten, or harass others.
## 5. Your Content
You retain ownership of any content you submit to the Service ("Your Content"). By submitting Your Content, you grant us a worldwide, non-exclusive, royalty-free license to use, copy, modify, create derivative works based on, distribute, and display Your Content in connection with operating and improving the Service.
You represent and warrant that: (a) you own or have the necessary rights to Your Content; and (b) Your Content does not violate the law or infringe the rights of any third party.
## 6. AI Processing and Data Security
Our Service uses artificial intelligence to process your company's knowledge from meetings, chats, emails, and other sources. You acknowledge that this involves automated processing of company information. We implement appropriate technical and organizational measures to secure your data against unauthorized access, alteration, or destruction. Our database, frontend, backend, and base model inference systems are SOC 2 hosted, and we are IS27701 ready.
## 7. Subscription and Payment
Access to the Service requires a paid subscription. Subscription fees are specified on our website or in a separate agreement. All payments are non-refundable except as required by law or as expressly stated in these Terms. We may change subscription fees upon notice to you. Continued use of the Service after a fee change constitutes acceptance of the new fees.
## 8. Termination
You may terminate these Terms by canceling your account and ceasing to use the Service. We may terminate or suspend your access to the Service at any time for any reason, including if you violate these Terms. Upon termination, your right to use the Service will immediately cease.
## 9. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
## 10. Limitation of Liability
IN NO EVENT WILL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES. OUR TOTAL LIABILITY FOR ANY CLAIMS IS LIMITED TO THE AMOUNT YOU PAID US IN THE LAST 12 MONTHS.
## 11. Governing Law
These Terms shall be governed by the laws of Germany, without regard to its conflict of law provisions. Any dispute arising from these Terms shall be resolved exclusively in the courts of Augsburg, Germany.
## 12. Miscellaneous
These Terms constitute the entire agreement between you and us regarding the Service. Our failure to enforce any right or provision of these Terms will not be considered a waiver. If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in effect.
## 13. Contact Us
If you have any questions about these Terms, please contact us at: teammindai.com/contact